Terms of service

Brand: Kookumber®
Entity: Kookumber Lifestyle
Address: 621 Naroda Business Point, Naroda, Ahmedabad, Gujarat 382330
Email: hello@kookumber.com

1. Introduction

Welcome to Kookumber®. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

2. Use of Website

By using this website, you confirm that:

You are at least 18 years old or using under supervision
All information provided by you is accurate and complete
You will not use the website for any unlawful or unauthorized purpose

3. Products & Personalisation

Kookumber specializes in personalised products
Once an order is placed, personalization details cannot be modified
Slight variations in color, finish, or engraving may occur due to:
- Material nature (especially leather)
- Screen display differences

4. Pricing & Payments

All prices are listed in INR (₹) unless stated otherwise
We reserve the right to change pricing without prior notice
Orders will be processed only after successful payment confirmation

5. Order Acceptance & Cancellation

We reserve the right to accept or reject any order
Orders can be cancelled only before personalization begins
Once processing starts, cancellation is not permitted

6. Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics
Kookumber is not responsible for delays caused by:
- Courier partners
- Natural events or unforeseen circumstances

7. Returns, Refunds & Replacements

Governed by our Return & Refund Policy
Personalised products are non-returnable, unless defective
Claims must be raised within 48 hours of delivery

8. Intellectual Property

All content on this website (logos, images, text, designs) is the property of Kookumber®
Unauthorized use, reproduction, or copying is strictly prohibited