Shipping policy

Brand: Kookumber®
Entity: Kookumber Lifestyle
Address: 621 Naroda Business Point, Naroda, Ahmedabad, Gujarat 382330
Email: hello@kookumber.com

1. Order Processing

All orders are processed within 1–3 business days
Personalised orders may require additional processing time
Orders are confirmed only after successful payment

2. Shipping Partners

We use premium courier partners for reliable delivery:

Domestic (India):

Bluedart
Delhivery

International (Worldwide):

If primary partners are not serviceable in your area, we may use other trusted courier services.

3. Delivery Timeline

Within India:

Estimated delivery: 3–7 business days

International Orders:

Estimated delivery: 5–10 business days (may vary by country)

Delivery timelines may vary due to:

Customisation time
Location & accessibility
Courier delays or unforeseen circumstances

4. Shipping Charges

Shipping charges (if applicable) will be shown at checkout
International shipping charges vary based on destination & weight
Customs duties/taxes (if any) must be borne by the customer

5. Order Tracking

Tracking details will be shared via Email / SMS / WhatsApp once shipped
Customers can track shipments through courier tracking links

6. Delivery Issues

Ensure correct address & contact details
Kookumber is not responsible for delays due to:
- Incorrect address
- Customer unavailability
- Courier partner delays